CX During COVID | June 2020

Idiomatic brought together CX leaders to discuss changing consumer behavior.

In June, 2020, Idiomatic put together our first ever webinar with a group of our customers who are leaders in their industries and in the field of CX. Together, they were able to dive into some of the most important topics facing CX teams today as a result of the COVID Pandemic.


Learn From Our Customers

Joe Wang
Senior Director of CX

How Upwork has used specialized tiger teams and Idiomatic to keep the entire company up to date in response to COVID.

Luke Esterkyn
Head of User Services

How Medium communicates changing consumer behavior to their Product and Marketing teams.

See the entire 60 minute webinar:

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